Is your website safe and secure?

To ensure the safety of your credit card data at all times, we use Secure Socket Layer (SSL) technology and the highest security standards.


Which payment methods are accepted? 

We accept payments with PayPal and all major credit cards.

If you do not have a PayPal account and wish to pay with credit card, still select PayPal at the checkout and then click on “Pay with Debit or Credit Card”.


Where do you ship to?

We ship to Italy through Standard Shipping.

If you are not located in Europe, contact us at pitucherie@gmail.com and we will do our best to help you. 



When will my order ship out?

Orders have a processing time of 3-4 business days. Once we dispatch your order, you will receive an email containing the tracking number for the parcel.




How can I return an order?

If you're not happy with your order you can easily return it. From the day you receive it, you have 5 days to decide if you want to return any items. Should you wish to return any items, please write us at pitucherie@gmail.com and you will receive the required instructions.

For more information, read our Returns and Refund Policies


Can I exchange a product?

We can replace items only if they are defective, damaged or if the size you purchased does not fit. In any case, please send us an email at pitucherie@gmail.com adding your purchase code and "Return" in the email subject. We will inform you about the exchange possibilities and process.